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Complaints

In Fold we recognise that there may be occasions when our services fall short of what you expect. We want you to tell us of any grievances you may have, we take all complaints seriously and it also provides us with a valuable opportunity to improve our services.

You can make a complaint by completing the complaints form below, however you may wish to speak to someone directly, this can be arranged by contacting your local Housing Officer, Manager or Scheme Supervisor.

Complaints Policy, Procedure and Complaints Form
It is difficult to resolve anonymous complaints. Please provide contact details to enable us to response to your complaint.

 

Your Name: 

Your Address : 

<Enter your address here>

Your Postcode: 

Your Telephone Number: 

Your Email Address: 

Your Complaint: 

<Enter your complaint here>

What would you like us to do to make things right: 

<Enter what would you like us to do to make things right here>