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Community Safety Organisations

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Bogus Caller Alert CommunityFold TeleCare works closely with a range of community organisations to design and deliver services offer protection and support to vulnerable adults from crime or fear of crime.

In Northern Ireland the Quick Check service has been developed with PSNI as a first line response to the risks of bogus callers.

For those who wish additional protection and support Fold's Community Safety Service in NI and Seniors Alert Scheme in RoI offers additional support.

How does it work?

On receipt of a referral for the service , Fold's Telecare Support Officer will undertake a home visit to recommend the appropriate telecare sensor package which will manage the identified risks for the individual user.

At the installation visit Fold's Telecare Support Officer will ensure that the telecare package is configured and installed correctly and will spend time with the individual user and carer explaining how the service works when an alert is triggered.

Fold TeleCare's Support Officer will also agree a review plan with the individual.

When anyone connected to the service calls us, activates an alarm, or if a sensor detects a problem we respond immediately. Our call advisor team understand the difficulties that clients may experience and are able to provide reassurance and support and arrange for further assistance if required.

How do I find out more?

Interested in this Service?Customer references are available on request.

To find out more about Quick Check or Fold's Telecare services for community groups please contact
Kelly McKimm on +44 (0)28 9039 7222

To find out more about the Senior Alerts Scheme contact
Maura O'Reilly on +353 (0)47 52375 or

 

 
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